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Role-based access control for Microsoft 365 governance

Written by Liz Stanton | Feb 16, 2026 10:00:00 PM

Most Microsoft 365 admins know the pattern. Over time, more and more IT staff end up with broad administrator rights, not because they truly need them, but because there hasn’t been a practical alternative that fits how teams actually work.

The result is operational bottlenecks and increasing security risk. Global admin access proliferates, tasks slow down while people wait for someone who "has the keys", and large teams struggle to distribute work while still keeping sensitive data and configuration controls appropriately limited.

Super-admin sprawl isn’t just inefficient. It’s a governance problem.

Role-based access control in Orchestry addresses this with a least-privilege model that’s designed for the realities of managing Microsoft 365 at scale.

Why native Microsoft 365 admin structures don’t solve this

Microsoft provides a large, complex set of roles across the platform. Those roles are essential for controlling Microsoft 365 configuration, but they don’t govern how different people should access or administer Orchestry itself.

An admin who only needs to work with Orchestry workspace reporting shouldn’t have the ability to change templates. Someone who manages guests shouldn’t also gain full access to licensing analysis. In many tenants today, it’s often easier to give people broad administrator rights in the tools that support Microsoft 365, rather than trying to fine-tune access one scenario at a time.

Native Microsoft roles stop at the Microsoft layer, but with role-based access control for Orchestry, you can now govern what people can see and do inside Orchestry. This is a separate and critical layer in any governance model.

This aligns closely with Microsoft’s own guidance on Zero Trust and privileged access, where least-privilege for administrative roles is called out as a core requirement for reducing risk.

Why now: Least privilege is a requirement, not a nice-to-have

Organizations are moving toward distributed governance models. More people are involved in lifecycle management, reporting, guest oversight, workspace cleanup and security reviews.

If every contributor needs full Orchestry admin rights to participate, governance becomes both slower and riskier:

  • Work queues form around a small number of admins with broad rights
  • Changes are harder to audit
  • Any mistake has a large blast radius

Role-based access control enables a healthier pattern. Control can be distributed safely, work can be delegated in a rational way, and privileged access can be limited to what each role actually requires.

This is increasingly a core expectation for SaaS governance platforms. Orchestry now provides that access model through role-based access control (RBAC), available in the Enterprise plan.

Introducing role-based access control (RBAC) for Orchestry

Orchestry’s role-based access control brings a clearer and more scalable access model to the platform. It lets organizations align responsibility with the specific area of Orchestry a person actually needs, instead of defaulting to all-or-nothing permissions.

RBAC introduces a set of administrator roles that are mapped to Orchestry’s major modules:

  • Templating
  • Workspaces
  • Guests
  • OneDrive
  • Licensing

These roles focus on high-priority administrative functions in those areas, such as managing workspace-related actions, working with guest oversight or administering license reporting, without exposing unrelated parts of the product.

Role-based access control also brings existing Orchestry roles into a single, coherent view. Roles like health check reviewer or partner administrator are surfaced alongside the new roles, so it’s easier to see who can do what across the platform and keep that aligned with how the organization is structured.

This makes Orchestry easier to govern, easier to delegate and safer to operate in larger or more complex Microsoft 365 environments.

What you can control

Role-based access control delivers two core controls.

  • Administrator roles across key Orchestry modules
    Templating, Workspaces, Guests, OneDrive and Licensing, focused on administrator responsibilities in those areas.
  • A consolidated screen for role assignment
    One place to see who has access to which Orchestry roles, and to update those assignments as responsibilities change.

This gives organizations a more precise way to delegate administration without forcing unnecessary elevation to full platform admin.

These granular roles are available in the Enterprise plan, while Starter and Professional keep their baseline roles, like Global Admin and Read Only. Customers that aren’t traditional “enterprises” in size can still choose the Enterprise plan if they need this level of control.

What you can see

Role-based access control also improves visibility into how roles change over time. This is important for both security investigations and routine governance reviews.

The role history view shows:

  • Which roles were assigned or removed
  • Who made the change
  • When the change occurred

Because role changes are relatively infrequent, this history remains readable rather than noisy. It provides a clear trail when teams need to understand how access evolved before or after a particular event.

How role-based access control supports governance at scale

Many organizations now rely on teams across IT, governance, compliance, support and digital workplace functions. Those teams often own different pieces of the Microsoft 365 governance picture.

Role-based access control provides the structure that lets that work scale:

  • Fewer teams relying on a small group of Orchestry admins with broad rights
  • Fewer delays caused by waiting for someone with full rights to perform a small task
  • Less unnecessary exposure of sensitive data or configuration options

As Orchestry covers more of the Microsoft 365 stack, including OneDrive governance and licensing reporting, role-based access control makes it easier to give people the access they need to do their jobs without opening up the entire platform.

This helps Orchestry function as a governance platform that larger and more distributed IT teams can operationalize safely.

Who benefits

Different roles gain different advantages from role-based access control.

Global IT Administrators

Delegate responsibilities safely, retain overall oversight, and avoid handing out full admin rights to everyone who needs to work in Orchestry.

Governance and Compliance Officers

Limit access to sensitive data and configuration tools, while still enabling the teams who need to act on policies.

Security Teams

Enforce least privilege for Orchestry access, in line with Zero Trust principles and internal control requirements.

Support Engineers and Service Desk

Perform day-to-day actions in specific modules without being overexposed to other areas of the platform.

Digital Workplace Managers

Coordinate distributed governance activities, such as reviews and cleanup, without creating new risk through overbroad access.

Services Partners and MSPs

Take on well-defined responsibilities for client tenants, using roles that map to their engagements instead of full platform administrator access.

What organizations gain

With role-based access control in place, organizations can expect:

  • Reduced blast radius when something goes wrong, because fewer people have broad permissions
  • Safer access patterns, where administrators see only what they need to see and can act only where they are meant to act
  • Fewer operational bottlenecks, since tasks can be delegated cleanly to the right teams
  • Better alignment with Zero Trust, audit and internal control expectations

Role-based access control is a key part of making Orchestry safer, more scalable and better aligned to how modern IT teams operate, whether they’re small teams with complex environments or larger, distributed departments.

See how role-based access control strengthens governance in Orchestry

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