Guardrails, Not Roadblocks: Balancing Admin Control and User Productivity

When technology becomes hard to use, employees don’t stop working, they simply find another way. Often, outside the systems designed to keep the organization secure and compliant. The most effective governance strategies don’t just protect the business; they support the employee experience.

Microsoft 365 Tips and Tricks: Experience, Control & Adoption

Join Rayna O’Neil, enterprise SaaS sales specialist, and Joy Apple, five-time Microsoft MVP and Microsoft 365 practitioner, for a candid, real-world conversation about the constant push and pull between admin control and end-user productivity.

Drawing from real scenarios in the field, we’ll share stories from the field, unpack the trade-offs behind common governance decisions, and highlight the friction points that trigger workarounds and shadow IT. 

What You'll Learn

✅ The everyday friction points that drive shadow IT, and how to remove them without lowering standards
✅ A practical framework for balancing control and convenience so policies align with real workflows
✅ Messaging and mindset shifts that increase adoption (without relying on a 47-slide policy deck)

Walk away with practical, people-first approaches to reducing risk without slowing down the work that matters. Register today!